How It Works

Simple, fast, and secure process to get your lost item back.

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1

Contact Us

Send us details about your lost item and where you lost it.

2

We Contact the Facility

We communicate with the airport, station, hotel, or police on your behalf.

3

Arrange Pickup or Delivery

We either arrange shipping to our office or pick up the item directly.

4

Item Arrives at Our Office

We inspect, confirm, repack, and prepare your item for international shipping.

5

International Shipping

Your item is shipped worldwide via EMS or DHL with tracking.

6

Delivered to You

Your lost item safely arrives at your home.

How Pricing Works

We provide a clear quote before proceeding. Costs may include:

  • Handling fee
  • Domestic shipping (if required)
  • International shipping

Why Customers Trust Us

  • ✔ Based in Japan
  • ✔ English support available
  • ✔ Trusted by international travelers
  • ✔ Fast and secure handling

Ready to Get Your Item Back?

We’re here to help you every step of the way.

Contact Us Now