Pricing

Clear and transparent pricing for our lost item recovery service.

Item Price (tax included) Details
Handling Fee ¥5,500 Includes communication with the facility, receiving items, and arranging shipping.
Domestic Shipping (Cash on Delivery) Actual cost + ¥500 Shipping from the facility to our office + payment processing fee.
International Shipping (EMS / DHL) Actual cost Varies depending on destination country and package size/weight.
Packaging Fee (if required) ¥300 – ¥500 Packing materials and repackaging cost.
Direct Pickup From ¥10,000 Staff travels to pick up the item directly. Handling fee included.
Urgent Request From ¥15,000 Additional cost for priority handling. Handling fee included.

Please Check Before Use

  • International shipping fees vary depending on package size, weight, and destination.
  • We provide free estimates before proceeding.
  • Some items cannot be shipped, such as cash, power banks, medication, or any other dangerous goods or restricted items.
  • We mainly use Japan Post (EMS), but DHL is also available.
  • All prices are in Japanese Yen (JPY).

How to Pay

  • PayPal (credit cards accepted)
  • Wise bank transfer
  • International bank transfer

* PayPal fees may apply.

Estimates & Consultation

If you have any questions or would like a quote, please contact us using the form.

📩 Contact us:
Go to Contact Page

* Additional fees may apply depending on the item and facility.
* Customs duties and taxes are the customer’s responsibility.
* If an item cannot be shipped, we will advise disposal or donation.

Need a Quote?

Contact us and we’ll provide a clear estimate.

Get a Quote